Our Code of Ethics

James K. McCauley, CLU (Owner / Broker) and any / all Agents, Consultants, Support Staff and / or Service Providers representing the agency, commit to provide extraordinary customer service, creative solutions, as well as to offer top quality financial and insurance products from the most reputable, solid and highest rated companies in the industry.

Most important, they commit to conduct their business in an ethical, professional and legal manner. This Code of Ethics is a key component of the firm’s policies and procedures. It reflects the core values and principles that guide its operations.

 COMPLIANCE WITH LAWS AND REGULATIONS:

The James K. McCauley Team fully adheres to all applicable federal and state laws, regulations, standards and compliance requirements.

MARKETING AND PUBLIC RELATIONS:

The agency's advertising, marketing and public relations is truthful and not intended to mislead. Claims about its activities, products and services are based on facts.

COMPETITIVE PRACTICES:

They strive to have a positive relationship with ALL other Industry Providers and to comply with ALL applicable laws pertaining to ANTRITRUST and COMPETITION.

COMMISIONS & INSURANCE PREMIUMS:

Life, Health and Employee Benefits Insurance rates are are approved, regulated and set by each State. Brokerage commissions are paid by the Insurance Providers and DO NOT AFFECT what the Client pays.    

QUALITY AND EQUITABLE SERVICE TO ALL CLIENTS:

Jim McCauley and all those individuals representing his firm provide the same level of outstanding service consistently to all his Clients; without regard to race, color, national origin, religion, age, sex, disability or sexual preference.

FAIR TREATMENT OF ALL EMPLOYEES:

Jim McCauley is an Equal Opportunity Employer and ensures that all Agents, Consultants and / or Support Staff are afforded non-discriminatory terms, fair conditions and a “Harassment-Free” environment, in accordance with the law; regardless of race, color, national origin, religion, age, sex, disability or sexual preference.

SUMMARY:

ALL Prospects, Clients, Affiliates, Suppliers, Providers, Brokers, Consultants, Agents and/or Employees of JAMES K. McCAULEY INSURANCE AGENCY, INC. can expect:

INTEGRITY, PROFESSIONALISM, VALUE & EXCELLENCE!